ServiceNow Inc. (NOW) Financials

EPS

Hollow marker is the consensus estimate; filled is the reported figure, colored by beat or miss.

Revenue

Outlined bar is the consensus estimate; solid is reported.

Results

Periods without a consensus estimate or a reported figure show a dash.

Period	EPS estimate	EPS actual	EPS surprise %	Revenue estimate	Revenue actual	Revenue surprise %
Q2 26	$0.86	$0.9	+4.7%	—	$4B	—
Q1 26	$0.97	$0.97	0.0%	—	$3.8B	—
Q4 25	$0.89	$0.92	+3.4%	—	$3.6B	—
Q3 25	$0.85	$0.96	+12.9%	—	$3.4B	—
Q2 25	$0.71	$0.82	+15.5%	—	$3.2B	—
Q1 25	$0.77	$0.81	+5.2%	—	$3.1B	—
Q4 24	$0.73	$0.73	0.0%	—	$3B	—
Q3 24	$0.69	$0.74	+7.2%	—	$2.8B	—
Q2 24	$0.57	$0.63	+10.5%	—	$2.6B	—
Q1 24	$0.63	$0.68	+7.9%	—	$2.6B	—
Q4 23	$0.56	$0.62	+10.7%	—	$2.4B	—
Q3 23	$2.56	$2.92	+14.1%	—	$2.3B	—
Q2 23	$2.06	$2.37	+15.0%	—	$2.1B	—
Q1 23	$2.04	$2.37	+16.2%	—	$2.1B	—
Q4 22	$2.02	$2.28	+12.9%	—	$1.9B	—
Q3 22	$1.84	$1.96	+6.5%	—	$1.8B	—

EPS

Reported per-share earnings by fiscal year; the line turns dotted where reported figures end and the analyst consensus begins, with the shaded band marking the low–high range.

Revenue

Reported revenue by fiscal year; the line turns dotted where reported figures end and the analyst consensus begins, with the shaded band marking the low–high range.

Results

Periods without a consensus estimate or a reported figure show a dash.

Period	EPS estimate	EPS actual	EPS surprise %	Revenue estimate	Revenue actual	Revenue surprise %
FY25	—	$1.69	—	—	$13.3B	—
FY24	—	$1.38	—	—	$11B	—
FY23	—	$8.48	—	—	$9B	—
FY22	—	$1.61	—	—	$7.2B

Total revenue

Reported revenue per period; the line is the change from the same period a year earlier, on its own left axis.

Period	FY16	FY17	FY18	FY19	FY20	FY21	FY22	FY23	FY24	FY25
Revenue	$1.4B	$1.9B	$2.6B	$3.5B	$4.5B	$5.9B	$7.2B	$9B	$11B	$13.3B
YoY change	+38.3%	+37.9%	+36%	+32.6%	+30.6%	+30.5%	+22.9%	+23.8%	+22.4%	+20.9%

Revenue and profits

Revenue, gross profit, operating income, and net income per period.

Condensed income statement

Click a row to chart it; unreported figures show a dash.

Period	FY16	FY17	FY18	FY19	FY20	FY21	FY22	FY23	FY24	FY25
Revenue	1.4B	1.9B	2.6B	3.5B	4.5B	5.9B	7.2B	9B	11B	13.3B
Cost of revenue	399M	499.9M	622.7M	796M	987M	1.4B	1.6B	1.9B	2.3B	3B
Gross profit	992M	1.4B	2B	2.7B	3.5B	4.5B	5.7B	7B	8.7B	10.3B
Gross margin	71.3%	73.9%	76.1%	77%	78.2%	77.1%	78.3%	78.6%	79.2%	77.5%
Research & development	285.2M	377.5M	529.5M	749M	1B	1.4B	1.8B	2.1B	2.5B	3B
Selling, general & administrative	818.9M	1.1B	1.5B	1.9B	2.3B	2.9B	3.5B	4.2B	4.8B	5.5B
Operating expenses	1.1B	1.5B	2B	2.6B	3.3B	4.3B	5.3B	6.3B	7.3B	8.5B
Operating income	-112.2M	-64.4M	-42.4M	42M	199M	257M	355M	762M	1.4B	1.8B
Operating margin	-8.06%	-3.36%	-1.63%	1.21%	4.4%	4.36%	4.9%	8.49%	12.4%	13.7%
Non-operating income, net	-273.5M	-10.9M	21.5M	58M	-55M	-28M	-38M	-32M	-22M	9M
Pretax income	-410.4M	-113.4M	-39M	67M	150M	249M	399M	1B	1.7B	2.3B
Income tax	3.8M	3.4M	-12.3M	-560M	31M	19M	74M	-723M	313M	513M
Net income	-414.2M	-116.8M	-26.7M	627M	119M	230M	325M	1.7B	1.4B	1.7B
Net margin	-29.8%	-6.09%	-1.02%	18.1%	2.63%	3.9%	4.49%	19.3%	13%	13.2%
EBITDA	-22.6M	51.1M	163.3M	352M	566M	729M	788M	1.6B	2.3B	3B
EPS	-2.75	-0.87	-0.15	3.36	0.61	1.16	1.61	8.48	1.38	1.69
Diluted EPS	-2.75	-0.87	-0.15	3.18	0.59	1.13	1.6	8.42	1.37	1.67

Revenue and profits

Revenue, gross profit, operating income, and net income per period.

Condensed income statement

Click a row to chart it; unreported figures show a dash.

Period	Q3 23	Q4 23	Q1 24	Q2 24	Q3 24	Q4 24	Q1 25	Q2 25	Q3 25	Q4 25	Q1 26	Q2 26
Revenue	2.3B	2.4B	2.6B	2.6B	2.8B	3B	3.1B	3.2B	3.4B	3.6B	3.8B	4B
Cost of revenue	496M	516M	520M	552M	584M	631M	651M	724M	774M	834M	940M	1.2B
Gross profit	1.8B	1.9B	2.1B	2.1B	2.2B	2.3B	2.4B	2.5B	2.6B	2.7B	2.8B	2.8B
Gross margin	78.3%	78.8%	80%	79%	79.1%	78.7%	78.9%	77.5%	77.3%	76.6%	75.1%	70.7%
Research & development	549M	562M	606M	643M	626M	668M	703M	734M	750M	773M	823M	915M
Selling, general & administrative	1B	1.1B	1.1B	1.2B	1.2B	1.3B	1.3B	1.4B	1.3B	1.5B	1.5B	1.7B
Operating expenses	1.6B	1.7B	1.8B	1.8B	1.8B	2B	2B	2.1B	2.1B	2.3B	2.3B	2.7B
Operating income	231M	270M	332M	240M	418M	374M	451M	358M	572M	443M	503M	162M
Operating margin	10.1%	11.1%	12.8%	9.14%	14.9%	12.6%	14.6%	11.1%	16.8%	12.4%	13.3%	4.06%
Non-operating income, net	-8M	-3M	-2M	-4M	-4M	-12M	-5M	3M	13M	-2M	88M	272M
Pretax income	299M	347M	425M	334M	516M	463M	555M	471M	694M	541M	673M	438M
Income tax	57M	52M	78M	72M	84M	79M	95M	86M	192M	140M	204M	140M
Net income	242M	295M	347M	262M	432M	384M	460M	385M	502M	401M	469M	298M
Net margin	10.6%	12.1%	13.3%	9.97%	15.4%	13%	14.9%	12%	14.7%	11.2%	12.4%	7.47%
EBITDA	451M	507M	561M	476M	666M	622M	721M	649M	894M	758M	937M	911M
EPS	1.18	1.44	1.69	1.27	2.09	0.37	0.44	0.37	0.48	0.39	0.45	0.29
Diluted EPS	1.17	1.43	1.67	1.26	2.07	0.37	0.44	0.37	0.48	0.38	0.45	0.29

P/E

Annual history by fiscal year; click a table row below to chart a different metric.

Current values are trailing twelve months where available, otherwise the latest fiscal year; unreported figures show a dash.

Key stats

Metric	FY16	FY17	FY18	FY19	FY20	FY21	FY22	FY23	FY24	FY25	Current
Market cap	2.4B	4.5B	6.3B	10.5B	21.3B	25.7B	15.6B	28.8B	—	158.9B	135.9B
Enterprise value	2.1B	3.9B	5.5B	10B	20.3B	24.6B	13.6B	26.2B	—	155B	144B
Shares outstanding	164.5M	171.2M	177.8M	186.5M	193.1M	198M	201M	204M	1B	1B	1B

Valuation

Metric	FY16	FY17	FY18	FY19	FY20	FY21	FY22	FY23	FY24	FY25	Current
P/E	—	—	—	16.8	178.6	111.8	48	16.7	—	90.9	82.2
P/S	1.76	2.33	2.43	3.04	4.7	4.36	2.15	3.21	—	12	9.23
P/B	6.32	5.73	5.7	4.95	7.5	6.96	3.1	3.78	—	12.3	10.9
EV/EBITDA	-91	75.5	33.7	28.3	35.9	33.8	17.2	16.5	—	51.3	49.7
EV/Sales	1.48	2.01	2.11	2.88	4.49	4.17	1.87	2.92	—	11.7	9.78
Earnings yield	—	—	—	5.96%	0.56%	0.89%	2.08%	6.01%	—	1.1%	1.22%
FCF yield	1.42%	10.9%	8.88%	8.53%	6.37%	7%	13.9%	9.37%	—	2.85%	3.79%
PEG	—	—	—	—	—	—	—	—	—	—	-3.73

Profitability

Metric	FY16	FY17	FY18	FY19	FY20	FY21	FY22	FY23	FY24	FY25	Current
Gross margin	71.3%	73.9%	76.1%	77%	78.2%	77.1%	78.3%	78.6%	79.2%	77.5%	70.7%
Operating margin	-8.06%	-3.36%	-1.63%	1.21%	4.4%	4.36%	4.9%	8.49%	12.4%	13.7%	4.06%
Net margin	-29.8%	-6.09%	-1.02%	18.1%	2.63%	3.9%	4.49%	19.3%	13%	13.2%	11.3%
ROE	-107.1%	-15%	-2.4%	29.5%	4.2%	6.22%	6.46%	22.7%	14.8%	13.5%	14.2%
ROA	-20.4%	-3.29%	-0.69%	10.4%	1.37%	2.13%	2.44%	9.96%	6.99%	6.71%	4.25%
ROIC	2.4K%	-37.2%	-15.4%	2.68%	8.41%	9.11%	9.69%	15.1%	18.3%	15.5%	7.33%
Return on tangible assets	-23.8%	-3.75%	-0.79%	11.6%	1.5%	2.65%	2.91%	12%	8.18%	10.5%	37.7%

Financial health

Metric	FY16	FY17	FY18	FY19	FY20	FY21	FY22	FY23	FY24	FY25	Current
Current ratio	1.25	1.19	1.17	1.03	1.21	1.05	1.11	1.06	1.1	1	0.7
Quick ratio	1.25	1.19	1.17	1.03	1.21	1.05	1.11	1.06	1.1	1	0.7
Debt / equity	1.31	1.51	0.6	0.53	0.75	0.6	0.44	0.3	0.24	0.19	0.68
Debt / assets	0.25	0.33	0.17	0.19	0.24	0.21	0.17	0.13	0.11	0.09	0.27
Net debt / EBITDA	17.3	-11.9	-5.12	-1.59	-1.69	-1.5	-2.6	-1.63	-1.5	-1.28	1.08
Interest coverage	-12	-1.24	0.26	3.03	5.55	9.18	13.1	43	76.6	99.3	29.3
Effective tax rate	0%	0%	0%	0%	20.7%	7.63%	18.5%	0%	18%	22.7%	28.8%

Per share

Metric	FY16	FY17	FY18	FY19	FY20	FY21	FY22	FY23	FY24	FY25	Current
Revenue per share	8.45	11.2	14.7	18.6	23.4	29.8	36	44	10.7	12.8	14.2
EPS (basic)	-2.75	-0.87	-0.15	3.36	0.61	1.16	1.61	8.48	1.38	1.69	1.69
EPS (diluted)	-2.75	-0.87	-0.15	3.18	0.59	1.13	1.6	8.42	1.37	1.67	1.6
Book value per share	2.35	4.55	6.25	11.4	14.7	18.7	25	37.4	9.33	12.5	12.1
FCF per share	0.21	2.84	3.16	4.82	7.01	9.09	10.8	13.2	3.28	4.37	4.42
Cash per share	5.47	10.4	8.42	9.07	16	16.7	21.3	23.9	5.59	6.06	4.51
Capex per share	0.64	0.88	1.26	1.42	2.17	1.98	2.74	3.4	0.83	—	—

Capital allocation

Metric	FY16	FY17	FY18	FY19	FY20	FY21	FY22	FY23	FY24	FY25	Current
Capex / revenue	7.59%	7.85%	8.6%	7.66%	9.27%	6.65%	7.59%	7.74%	7.76%	—	—
Capex / operating cash flow	110.3%	24.6%	30%	22.1%	25.9%	18%	20.2%	20.3%	19%	—	—
Payout ratio	—	—	—	—	—	—	—	—	—	—	0%
Dividend yield	—	—	—	—	—	—	—	—	—	—	0.96%

Yield

0.96%

trailing twelve months

Frequency

Quarterly

Last dividend

$0.317

ex-dividend Sep 22, 2006

Payout ratio

of earnings

Dividend growth

0 years

consecutive annual raises

Dividend per share

Split-adjusted payout per share by ex-dividend date.

Recent payouts

Ex-dividend	Amount
Sep 22, 2006	$0.317
Jun 22, 2006	$0.317
Mar 23, 2006	$0.317
Dec 22, 2005	$0.3205

Split history

Date	Ratio
Dec 18, 2025	5:1

Period	Q3 23	Q4 23	Q1 24	Q2 24	Q3 24	Q4 24	Q1 25	Q2 25	Q3 25	Q4 25	Q1 26	Q2 26
Revenue	$2.3B	$2.4B	$2.6B	$2.6B	$2.8B	$3B	$3.1B	$3.2B	$3.4B	$3.6B	$3.8B	$4B
YoY change	+25%	+25.6%	+24.2%	+22.2%	+22.2%	+21.3%	+18.6%	+22.4%	+21.8%	+20.7%	+22.1%	+24%

Assets vs. liabilities & equity

What the company owns (left stack) against what it owes plus shareholders' equity (right stack). The two stacks should match — that's the balance.

Condensed balance sheet

Click a row to chart it; unreported figures show a dash.

Period	FY16	FY17	FY18	FY19	FY20	FY21	FY22	FY23	FY24	FY25
Cash & short-term investments	899.4M	1.8B	1.5B	1.7B	3.1B	3.3B	4.3B	4.9B	5.8B	6.3B
Receivables	322.8M	437.1M	574.8M	835.3M	1B	1.4B	1.7B	2B	2.2B	2.6B
Inventory	—	—	—	—	—	—	—	—	—	—
Total current assets	1.3B	2.4B	2.3B	2.8B	4.5B	5.2B	6.7B	7.8B	9.2B	10.5B
Property, plant & equipment	175.2M	238M	340.7M	870.5M	1.1B	1.4B	1.7B	2.1B	2.5B	3.1B
Goodwill & intangibles	296.8M	431.3M	498.9M	601.2M	788M	2.1B	2.1B	2.9B	3B	9.4B
Total assets	2B	3.6B	3.9B	6B	8.7B	10.8B	13.3B	17.4B	20.4B	26B
Accounts payable	38.1M	32.1M	30.7M	53M	34M	89M	274M	126M	68M	204M
Short-term debt	—	543.4M	—	52.7M	72M	174M	96M	89M	102M	112M
Total current liabilities	1.1B	2B	2B	2.8B	3.7B	4.9B	6B	7.4B	8.4B	10.4B
Long-term debt	507.8M	630M	661.7M	1.1B	2.1B	2B	2.1B	2.2B	2.2B	2.3B
Total liabilities	1.6B	2.8B	2.8B	3.9B	5.9B	7.1B	8.3B	9.8B	10.8B	13.1B
Shareholders' equity	387M	778.7M	1.1B	2.1B	2.8B	3.7B	5B	7.6B	9.6B	13B
Total debt	507.8M	1.2B	661.7M	1.1B	2.1B	2.2B	2.2B	2.3B	2.3B	2.4B
Net debt	106.6M	446.9M	95.5M	355.1M	458M	486M	762M	387M	-26M	-1.3B

Assets vs. liabilities & equity

What the company owns (left stack) against what it owes plus shareholders' equity (right stack). The two stacks should match — that's the balance.

Condensed balance sheet

Click a row to chart it; unreported figures show a dash.

Period	Q3 23	Q4 23	Q1 24	Q2 24	Q3 24	Q4 24	Q1 25	Q2 25	Q3 25	Q4 25	Q1 26	Q2 26
Cash & short-term investments	4.1B	4.9B	5.1B	5.4B	5.3B	5.8B	6.6B	6.1B	5.4B	6.3B	5.2B	4.7B
Receivables	1.2B	2B	1.3B	1.5B	1.3B	2.2B	1.4B	1.7B	1.5B	2.6B	1.7B	2.2B
Inventory	—	—	—	—	—	—	—	—	—	—	—	—
Total current assets	6B	7.8B	7.4B	8B	7.7B	9.2B	9.3B	9.3B	8.4B	10.5B	8.4B	8.5B
Property, plant & equipment	1.9B	2.1B	2.1B	2.3B	2.4B	2.5B	2.7B	2.8B	2.9B	3.1B	3.1B	3B
Goodwill & intangibles	2.9B	2.9B	2.9B	2.9B	3B	3B	3.1B	4.2B	4.4B	9.4B	12B	27.2B
Total assets	15.1B	17.4B	17.5B	18.2B	18.4B	20.4B	21B	22.1B	21.8B	26B	24.4B	31.7B
Accounts payable	69M	126M	223M	296M	165M	68M	309M	211M	146M	204M	427M	162M
Short-term debt	91M	89M	92M	98M	106M	102M	103M	104M	107M	112M	118M	2.2B
Total current liabilities	5.6B	7.4B	7B	7.2B	6.8B	8.4B	8.3B	8.5B	7.9B	10.4B	10B	12.2B
Long-term debt	2.2B	2.2B	2.2B	2.2B	2.1B	2.2B	2.3B	2.3B	2.3B	2.3B	2.3B	6.3B
Total liabilities	7.9B	9.8B	9.4B	9.5B	9.1B	10.8B	10.8B	11.1B	10.5B	13.1B	12.7B	19.1B
Shareholders' equity	7.2B	7.6B	8.1B	8.7B	9.3B	9.6B	10.1B	10.9B	11.3B	13B	11.7B	12.5B
Total debt	2.3B	2.3B	2.3B	2.3B	2.2B	2.3B	2.4B	2.4B	2.4B	2.4B	2.4B	8.5B
Net debt	1.1B	387M	217M	96M	360M	-26M	-970M	-715M	-323M	-1.3B	-271M	6B

Cash generation and uses

Cash from operations, what's left after capex, and what went back to shareholders. Bars below the line are cash going out.

Condensed cash flow statement

Click a row to chart it; unreported figures show a dash.

Period	FY16	FY17	FY18	FY19	FY20	FY21	FY22	FY23	FY24	FY25
Net income	-414.2M	-116.8M	-26.7M	627M	119M	230M	325M	1.7B	1.4B	1.7B
Depreciation & amortization	83.1M	113.9M	149.6M	252M	336M	472M	433M	562M	564M	738M
Stock-based compensation	317.7M	394M	544M	662M	870M	1.1B	1.4B	1.6B	1.7B	2B
Change in working capital	3.2M	73.8M	78.6M	43M	160M	49M	170M	-74M	160M	164M
Operating cash flow	95.7M	610.7M	748.9M	1.2B	1.6B	2.2B	2.7B	3.4B	4.5B	5.4B
Capital expenditure	-105.6M	-150.5M	-224.5M	-265M	-419M	-392M	-550M	-694M	-852M	—
Investing cash flow	-89.7M	-877.3M	-323M	-652M	-1.5B	-1.6B	-2.6B	-2.2B	-2.5B	-778M
Dividends paid	—	—	—	—	—	—	—	—	—	—
Share repurchases	0	-55M	0	0	—	0	0	-538M	-696M	-1.8B
Financing cash flow	-122.1M	402.3M	-711.6M	-410M	451M	-673M	-521M	-997M	-1.6B	-2.6B
Net change in cash	-116.1M	135.7M	-285.7M	139M	576M	-98M	-385M	264M	451M	2.1B
Free cash flow	34.8M	485.8M	562.2M	898M	1.4B	1.8B	2.2B	2.7B	3.4B	4.5B

Cash generation and uses

Cash from operations, what's left after capex, and what went back to shareholders. Bars below the line are cash going out.

Condensed cash flow statement

Click a row to chart it; unreported figures show a dash.

Period	Q3 23	Q4 23	Q1 24	Q2 24	Q3 24	Q4 24	Q1 25	Q2 25	Q3 25	Q4 25	Q1 26	Q2 26
Net income	242M	295M	347M	262M	432M	384M	460M	385M	502M	401M	469M	298M
Depreciation & amortization	146M	154M	130M	136M	144M	154M	160M	172M	194M	212M	258M	407M
Stock-based compensation	413M	413M	422M	444M	426M	454M	470M	499M	492M	494M	547M	652M
Change in working capital	-482M	232M	647M	-374M	-320M	207M	832M	-655M	-564M	551M	689M	-967M
Operating cash flow	453M	1.3B	1.7B	617M	811M	1.4B	2.1B	623M	813M	2.2B	1.7B	587M
Capital expenditure	-136M	-261M	-135M	-262M	-202M	-253M	-205M	-190M	—	—	—	—
Investing cash flow	-522M	-444M	-897M	-178M	-658M	-728M	-183M	-423M	-307M	-260M	-310M	-6.5B
Dividends paid	—	—	—	—	—	—	—	—	—	—	—	—
Share repurchases	-282M	-256M	-175M	0	-225M	-296M	-298M	-361M	-584M	-597M	-2.2B	0
Financing cash flow	-409M	-382M	-390M	-321M	-398M	-471M	-551M	-546M	-774M	-739M	-2.4B	-124M
Net change in cash	-478M	424M	400M	118M	-245M	178M	1.4B	-346M	-268M	1.2B	-1B	-6.1B
Free cash flow	172M	1.3B	1.2B	349M	469M	1.4B	1.4B	526M	569M	2B	1.5B	473M

ServiceNow Inc. Financials

EPS

Revenue

Results

EPS

Revenue

Results

Total revenue

Total revenue

Revenue and profits

Condensed income statement

Revenue and profits

Condensed income statement

P/E

Key stats

Valuation

Profitability

Financial health

Per share

Capital allocation

Dividend per share

Recent payouts

Split history

Assets vs. liabilities & equity

Condensed balance sheet

Assets vs. liabilities & equity

Condensed balance sheet

Cash generation and uses

Condensed cash flow statement

Cash generation and uses

Condensed cash flow statement